Privacy Policy
Last updated: March 2026
SlashCommand collects and uses limited information solely to operate and secure the service. This policy outlines our approach to data collection and usage.
1. Information collected
We collect information necessary to provide the service, including:
- Account information: Profile details used for identification and service delivery.
- Authentication information: Data provided by third-party identity providers (e.g., Google, GitHub, Microsoft) to securely authenticate you.
- Usage & technical information: Logs and metrics necessary to operate, secure, and monitor the reliability of the platform.
- Integration data: Metadata and events from integrated platforms (like GitHub) required to perform our service. We only access data as permitted by your installation settings, and we do not store your source code.
2. How information is used
We use the collected information to:
- Provide, maintain, and secure the service.
- Authenticate users and manage access controls.
- Operate product features and autonomous agent routines.
- Improve reliability, troubleshoot issues, and provide support.
- Communicate with users regarding security or account-related notices.
3. Third-party services and processors
We leverage trusted cloud infrastructure and identity providers to operate the service. These third-party providers may process data on our behalf strictly to deliver platform functionality. For details on the infrastructure providers we use, please refer to our Subprocessors documentation.
4. Data retention
Data is retained only as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When an account is deleted or an integration removed, associated access tokens and operational metadata are purged in accordance with our retention cycles.
5. User rights and contact
You may have rights regarding your personal data depending on your jurisdiction, including the right to access, correct, or request deletion of your information. For any privacy-related requests or questions regarding this policy, contact us at: security@slashcommand.dev.
6. Updates
This policy may be updated periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date.